Frequently Asked Questions
Find answers to common questions about Chocolatey AI, our features, and subscription plans.
What is the difference between the free and pro plans?
The free plan has a limited number of messages per day, while the pro plan has unlimited messages during beta and will be limited to 450 messages per day after the beta. The pro plan also has access to all the models and features.
What is Chocolatey AI?
Chocolatey AI is a powerful tool that allows you to interact with the latest advanced AI models from text to images. You can ask questions, get assistance with various tasks, and have natural conversations with the AI.
How do I get started?
To get started, simply create an account, choose a subscription plan that fits your needs, and start chatting with the AI. You can access the platform from any device with an internet connection.
What AI models are available?
We offer access to several state-of-the-art AI models for text to images. You can select your preferred model from the Models section in the settings menu.
Is there a limit to how much I can use the AI models?
Each subscription plan comes with a specific usage limit per day. Once you reach this limit, you'll need to upgrade your plan or wait until your limit resets the next day.
What are app integrations?
App integrations are a Pro feature that lets you connect external apps like Notion to Chocolatey AI. Once connected, you can ask the AI to create Notion pages, Summarize pages, and more, all through natural conversation. It's like having an AI assistant that can actually work with your apps.
What is an AI agent?
An AI agent is like having a smart digital assistant that can actually take actions for you, not just answer questions. While regular AI models can only chat and provide information, AI agents can connect to your apps and services to perform tasks like creating documents, sending emails, scheduling meetings, or managing your calendar. Think of it as the difference between asking someone for directions versus having them actually drive you there. With app integrations, Chocolatey AI can act as your AI agent, working directly with your tools to get things done.
What is a context window?
A context window is like the AI's "memory span" for a single conversation. It determines how much of your chat history the AI can remember and reference at once. A larger context window means the AI can remember more of your conversation, understand longer documents you share, and maintain better context over extended discussions. Different AI models have different context window sizes - some can remember the last few messages, while others can remember entire books worth of text.
What are reasoning or "thinking" models?
Reasoning or "thinking" models are advanced AI models that take extra time to carefully work through problems step-by-step before responding. Like a student showing their work on a math problem, these models break down complex questions, consider multiple approaches, and double-check their reasoning. This makes them especially good at solving difficult problems, writing code, mathematical calculations, and tasks that require careful analysis. They're slower than regular models but often provide more accurate and thoughtful responses.
What's the difference between text and image models?
Text models are designed for conversations, writing, analysis, and working with written content. They can answer questions, help with writing, solve problems, and more. Image models can generate pictures from text descriptions - you can ask for "a sunset over mountains" and get a custom image. Some advanced models can do both - they can see images you share AND generate new ones, making them versatile for creative and analytical tasks.
Can i cancel at any time?
Yes, you can cancel your subscription at any time. Your subscription will remain active until the end of the current billing period.
How do I change or cancel my subscription?
You can manage your subscription or payment details at anytime, just click the options button or three dots at the top right of any chat and click "Payment Method"
Do you offer refunds?
No, all purchases are final.
How are payments processed?
All payments are securely processed through Stripe, a trusted payment processor that ensures your financial information is protected with industry-standard security measures.
Are refunds available?
No, all purchases are final. Refunds are not available for any subscription or one-time payments.
How do I get help if I encounter an issue?
If you need assistance, you can contact our support team via email at support@chocolateyai.com or use the "Help" option in the settings menu to find answers to common questions. Our team is available 24/7 to help resolve any issues.
Is there a mobile app available?
Currently, our platform is accessible through web browsers on both desktop and mobile devices. We're working on dedicated mobile apps for iOS and Android, which will be available soon.